Courses; Module Topics:

Guest/Customer Service; Rooms Dept. Operations


Legacy Hospitality Academy provides professional, comprehensive hospitality training...offered at a fraction of the cost of traditional college courses. While LHA is not a traditional college, the course certifications come from accrediting agencies that are recognized by governments & employers around the world...and much of our teaching material is identical to that which is used by hundreds of colleges & universities worldwide. In addition, many of our courses stress practical knowledge (that you will use every day) over boring theory.  Subject concentrations and certifications are listed below. Click above for General Info about our courses & policies; or to read more about certification.

To learn more about the individual courses, fees, venues and how to register, click one of the course concentration tabs above. We look forward to providing you with the right knowledge & training to advance your career or property success to the highest level.

Courses, Concentrations - Certifications:

Front Desk Repr & Rooms Dept. Operations***

***Includes Night Auditing & Supervisory Functions***
AHLEI & LHA Certification

General Customer Service
LHA Certification
This all-around course in customer services includes training in various aspects of customers service, including: Telephone Skills; body language; dealing with difficult customers;

Concierge Service

AHLEI Certification


Basic English for Public Hotel Staff
LHA Certification
 

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